
Category Archives: Insight


Impatience Economy: how to safeguard financial marketing
Individuals are making riskier choices on where they source financial advice. How should you respond to calls to safeguard financial marketing?

Attention-grabbing social media in 2025
Brands can’t settle for ‘suited for platform’ social marketing. But what constitutes attention-grabbing social media in 2025?

The Consumer Duty Act: Insurance and marketing impacts
The FCA’s Consumer Duty Act will come into force on 31 July 2023 for new and existing products or services open to sale / for renewal, bringing a watershed for how financial services approach communications. How will insurance marketers need to respond?

Financial tech and wellbeing: why marketing matters
When it comes to financial wellbeing, is the rise of financial tech a blessing or a curse? And what role can marketers play in ensuring new technologies benefit vulnerable customers?

Safeguard against lost loyalty and increased costs

What is financial resilience and wellbeing?
The world is entering (another) tough period, with far-reaching inflationary impacts on home budgets. The terms ‘financial resilience’ and ‘wellbeing’ keep cropping up – but what do they actually mean for marketers?
Customer centricity is a simple concept – it means putting your customer first in all your strategies. But how do brands achieve this, measure it, and use it for success?
